Privacy Policy

1. Introduction

LLB SOLUÇÕES DIGITAIS LTDA, CNPJ 63.000.972/0001-04, operator of the platform HiringAlly ("we", "our" or "HiringAlly"), is committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our platform of professional career tools.

This policy is in compliance with the General Data Protection Law (LGPD - Law No. 13.709/2018) and with the General Data Protection Regulation (GDPR - Regulation EU 2016/679).

2. Personal Data We Collect

2.1 Data Provided by You

• Registration data: name, email, password
• Professional data: resume information (experience, education, skills, languages)
• Cover letters: content and information provided
• Payment data: billing information (processed by secure partners - Efí/Gerencianet)
• LinkedIn profile: when using our LinkedIn analysis feature
• Photographs: when using our professional photo service for LinkedIn
• Interview simulations: responses, videos and audio (when applicable)
• Communications: messages, feedback and correspondence with us

2.2 Automatically Collected Data

• Navigation data: IP address, browser type, operating system
• Cookies and similar technologies: as described in our Cookie Policy
• Usage data: pages visited, usage time, features used
• Device data: device identifiers, screen resolution

2.3 Third Party Data

• Google OAuth: when choosing to log in through Google
• Social networks: when connecting social media profiles

3. How We Use Your Data

We use your personal data for the following purposes:

3.1 Service Provision

• Create and manage your account
• Generate professional resumes with modern templates
• Create personalized cover letters
• Provide AI resume and LinkedIn analysis
• Process interview simulations (AI and human)
• Create professional photos for LinkedIn
• Offer career analysis and guidance
• Manage resume versions and history

3.2 Payment Processing

• Process purchases of credits and subscription plans
• Manage subscriptions and renewals
• Issue invoices and receipts

3.3 Communication

• Send important notifications about the service
• Respond to your questions and support requests
• Send updates about new features (with your consent)

3.4 Improvement and Security

• Improve and personalize your experience
• Develop new features and functionalities
• Perform statistical and performance analysis
• Prevent fraud and abuse
• Ensure platform security

3.5 Legal Compliance

• Comply with legal and regulatory obligations
• Respond to requests from competent authorities
• Protect rights and property of HiringAlly

4. Legal Basis for Data Processing

We process your personal data based on:

• Contract execution: to provide the services you requested
• Consent: when we ask for your explicit authorization
• Legitimate interests: to improve our services and ensure security
• Legal obligations: to comply with applicable laws

5. Data Sharing

We do not sell your personal data. We may only share your information in the following circumstances:

5.1 Service Providers

• AI services: artificial intelligence providers for analysis and content generation
• Payment processing: Efí (Gerencianet) for financial transactions
• Hosting: secure servers in Brazil for data storage
• Email services: for transactional communications
• Analysis and monitoring: to improve service performance

5.2 Legal Requirements

When required by law, regulation, legal process or government request.

5.3 Rights Protection

To protect our rights, property or safety, or those of our users and third parties.

5.4 Business Transfers

In the event of a merger, acquisition or sale of assets, data may be transferred (with prior notice).

6. Storage and Security

6.1 Data Location

Your data is stored on secure servers located in Brazil. In some cases, it may be processed by service providers located in other countries that offer adequate levels of data protection (such as AI services).

6.2 Security Measures

We implement technical and organizational measures to protect your data:

• SSL/TLS encryption for data transmission
• Encryption of sensitive data at rest
• Role-based access control
• Multi-factor authentication for administrators
• Security monitoring and audit logs
• Regular backups and disaster recovery plans
• Security testing and periodic assessments

6.3 Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which they were collected, including legal, accounting or reporting requirements:

• Account data: while the account is active
• Resumes and documents: while the account is active + 30 days after deletion
• Payment data: as required by law (typically 5 years)
• Security logs: up to 6 months
• Analytics data: anonymous format indefinitely

7. Your Rights

According to LGPD, you have the following rights:

• Confirmation and access: confirm the existence of processing and access your data
• Correction: correct incomplete, inaccurate or outdated data
• Anonymization, blocking or deletion: of unnecessary data, excessive or processed in non-compliance
• Portability: receive your data in structured and interoperable format
• Deletion: of personal data processed based on consent
• Information: about data sharing with public entities and private entities
• Information about consent: possibility of not providing consent and consequences
• Consent withdrawal: withdraw consent at any time

To exercise any of these rights, contact us through contato@job.ia.br

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on the platform. For more information, see our Cookie Policy.

9. Children's Data

Our services are not intended for persons under 18 years of age. We do not intentionally collect personal data from children or adolescents. If we become aware that we have collected data from a minor without parental consent or legal guardian, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify about significant changes through email or notice on the platform. Continued use of our services after such changes constitutes your acceptance of the updated policy.

11. International Transfers

Some of our artificial intelligence service providers may be located outside Brazil. In these transfers, we ensure that there are adequate safeguards, such as standard contractual clauses or other mechanisms for compliance with LGPD.

12. Automated Decisions

We use AI technologies to provide resume analysis, improvement suggestions and other features. These automated decisions are used to improve your experience and provide personalized recommendations. You have the right to request review of automated decisions.

13. Contact and Data Protection Officer

If you have questions, concerns or requests related to this Privacy Policy or the processing of your personal data, contact us:

If you are not satisfied with our response, you have the right to file a complaint with the National Data Protection Authority (ANPD).

14. Links to Third Party Sites

Our platform may contain links to third party sites. We are not responsible for the privacy practices of these sites. We recommend that you read the privacy policies of all sites you visit.